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Unfiltered&Uncensored
Any help would be appreciated with this. I have also mailed a letter to Microsoft Corporate offices in WA attn: Complaint Department. Really do not know what else to do. Ignoring the Account Unknown is not a valid solution in my case, and does not solve the actual problem, and if I have to do a fresh installation again, I will have to go through the process of granting myself permission to any connected drives, and network resources. I also lose access to OneDrive folder installed on separate storage device from OS, and have to add my Microsoft account as administrator to re-enable access.
I would also like to note that using my Microsoft account when installing Windows on this particular computer, results in invalid network credentials accessing any shared drives on other Windows 10 installations (using the same Microsoft account on ALL). The only workaround is to use add a local account on the other computers to be able to access their shared drives. Microsoft support considered this *Solved*, despite them recommending to not use a local user account. I have 5 PC's with Windows 10 Pro, and 2 PC's with Windows 10 Home tied to my Microsoft account. This particular PC is the ONLY one that shows this (S-1-5-21 Account Unknown) in any of the permissions.
It appears the issue is with credentials associated with my Windows 10 digital license, but tech support has transferred me to Activation and Licensing, and A&L said that it was a Tech Support issue. After being connected to TS, they informed me that I needed to be transferred to A&L. I have also been provided two separate tech support numbers for Microsoft Support, despite me telling me informing them that it instructs home users to initiate support through help.microsoft.com. The pattern seems to be when outsourced tech support cannot fix the issue and has been on the phone too long, the directive is to just hang up the phone. I seems that Microsoft is using the same support centers as Comcast.
And just to be crystal clear, I even disconnected all SATA drives except for Primary SSD, deleted all partitions and installed the OS. I only did this because an inexperienced Microsoft Advisor was persistent that I had a virus and must perform virus scan. Geez. Anyway, that obviously did absolutely nothing after performing another clean install.
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I would also like to note that using my Microsoft account when installing Windows on this particular computer, results in invalid network credentials accessing any shared drives on other Windows 10 installations (using the same Microsoft account on ALL). The only workaround is to use add a local account on the other computers to be able to access their shared drives. Microsoft support considered this *Solved*, despite them recommending to not use a local user account. I have 5 PC's with Windows 10 Pro, and 2 PC's with Windows 10 Home tied to my Microsoft account. This particular PC is the ONLY one that shows this (S-1-5-21 Account Unknown) in any of the permissions.
It appears the issue is with credentials associated with my Windows 10 digital license, but tech support has transferred me to Activation and Licensing, and A&L said that it was a Tech Support issue. After being connected to TS, they informed me that I needed to be transferred to A&L. I have also been provided two separate tech support numbers for Microsoft Support, despite me telling me informing them that it instructs home users to initiate support through help.microsoft.com. The pattern seems to be when outsourced tech support cannot fix the issue and has been on the phone too long, the directive is to just hang up the phone. I seems that Microsoft is using the same support centers as Comcast.
And just to be crystal clear, I even disconnected all SATA drives except for Primary SSD, deleted all partitions and installed the OS. I only did this because an inexperienced Microsoft Advisor was persistent that I had a virus and must perform virus scan. Geez. Anyway, that obviously did absolutely nothing after performing another clean install.
Continue reading...