Laptop shuts down when coming out of sleep mode

[VishalBib]

Hi Team,


I am facing strange issue with my Windows. When ever I close the lid, the laptop goes into sleep mode but when I open the lid instead of coming out of the sleep mode, the laptop shuts down. This happens only when the charger is not connected i.e. the laptop is operating on battery mode.


I get the below error

-

System

- Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated [ SystemTime] 2021-03-09T09:05:05.2970184Z

EventRecordID 7657

Correlation

- Execution [ ProcessID] 4 [ ThreadID] 8

Channel System

Computer Vishal

- Security [ UserID] S-1-5-18

-

EventData

BugcheckCode

0

BugcheckParameter1

0x0

BugcheckParameter2

0x0

BugcheckParameter3

0x0

BugcheckParameter4

0x0

SleepInProgress

4

PowerButtonTimestamp

0

BootAppStatus

0

Checkpoint

0

ConnectedStandbyInProgress

false

SystemSleepTransitionsToOn

1

CsEntryScenarioInstanceId

0

BugcheckInfoFromEFI

false

CheckpointStatus

0

CsEntryScenarioInstanceIdV2

0

LongPowerButtonPressDetected

false

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