I can no longer print from my Dell XPS 8930 Windows 10 desktop to my HP 8710 printer

  • Thread starter JenniferBoynton1
  • Start date
J

JenniferBoynton1

As of yesterday, I can no longer print from my Dell XPS 8930 Windows 10 desktop to my HP 8710 printer. FYI: I CAN print from my Dell Windows 7 laptop, so it's not the printer or the wireless. It's something wrong with the desktop.) I have de- and reinstalled the printer and its software and drivers numerous times. I have turned everything on and off. I have turned the print spooler off, cleared the PRINTERS folder, and turned the spooler back on. I have followed tons of online Windows- and HP-based Command-prompt-level instructions (including these, because I can print from my phone: i can print from phone but can't on computer) to fix this, but nothing has worked. I have run the HP Print doctor thing, which finds nothing wrong. The printer can see the computer and the computer can see the printer, but it won't print. Any ideas? TIA

Continue reading...
 
Back
Top Bottom