C
Cpt. Rex
[COLOR=rgba(26, 26, 27, 1)]Preface:[/COLOR]
[COLOR=rgba(26, 26, 27, 1)]Issue:[/COLOR]
[COLOR=rgba(26, 26, 27, 1)]I have tried the following, but the problem persists:[/COLOR]
[COLOR=rgba(26, 26, 27, 1)]Does anyone have solutions/suggestions for this?[/COLOR]
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- The problem is happening on a desktop.
- I am using Windows 10.
- I am using a wired mouse from Logitech.
[COLOR=rgba(26, 26, 27, 1)]Issue:[/COLOR]
- When the pointer is hovering over the Windows/Start Menu, the mouse automatically scrolls down until it hits rock bottom. (If I have the pointer hovering over the said area while pressing "Ctrl" key, the scrolling stops.)
- When the pointer is hovering over a work area in Excel, the work area automatically scrolls to the right. (If I have the pointer hovering over the said area while pressing "Ctrl" key, the work area zooms in.)
- When using Chrome, Edge, IE browsers, if there is a page that has horizontal scrolling, the page scrolls tor the right. (If I have the pointer hovering over the said area while pressing "Ctrl" key, the scrolling stops.)
- When hovering over any dropdown menu, the menu automatically collapses.
[COLOR=rgba(26, 26, 27, 1)]I have tried the following, but the problem persists:[/COLOR]
- Updated Windows 10 to 20H2 version.
- Updated the mouse driver from Logitech.
- Used a different wireless mouse from Elecom.
- Turned off "Scroll inactive windows when I hover over them" option from [Settings] > [Devices] > [Mouse]
- Ran Windows Defender's scan (no threats detected).
- Ran the following on cmd as administrator:
sfc /scannow
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
[COLOR=rgba(26, 26, 27, 1)]Does anyone have solutions/suggestions for this?[/COLOR]
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