Upgraded Windows 10 on 3/16/21 - Printer will not print image correctly - I had to shut down my business!!!!!!!!!!!!!!!!!!!!!!!

C

CindyAZ

After upgrading to the latest Windows 10 version, both my Epson and Cannon will not print correctly. It recognizes the printer, but the print job comes out a blank page with a tiny image. Microsoft has no fix for this. Cannon says call Microsoft. So what am I to do? I had to close my printing business because of this. I'm loosing money each day.


I did a recovery and went back to the latest version, but that did not help. It is still doing the same thing.


The latest version I have is: 1909 OS build 18363.1440


How can I get Microsoft to contact me, where can I post a support ticket?

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