When I open MS Money I'm prompted to open/save/cancel mny4.surfpla

[Mark from Lincoln]

Is this file named "mny4.surfplace" legitimate? Should I open or save it? I'm
using MS Money 2005, which I've been running for a couple of years without
this popping up. Now Money won't run, presumably until I open this file.

 

[Malke]

Mark from Lincoln wrote:
> Is this file named "mny4.surfplace" legitimate? Should I open or save it? I'm
> using MS Money 2005, which I've been running for a couple of years without
> this popping up. Now Money won't run, presumably until I open this file.

When I Google "mny4.surfplace" I don't get any hits, which is
suspicious. Although you may wish to post your question in the Money
newsgroup (microsoft.public.money), it would be wise to do the normal
scanning for malware:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

You can also submit the suspect file to VirusTotal. VirusTotal will
submit the file to numerous antivirus companies for identification and
send you a report.

http://www.virustotal.com/


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

 

[Mark from Lincoln]

Re: When I open MS Money I'm prompted to open/save/cancel mny4.sur

Thanks for sending me to the Money forum, which I hadn't found. There I got
the answer to my question -- it was a corrupted registry entry -- and how to
fix it at http://support.microsoft.com/kb/917377 . I appreciate your help!

"Malke" wrote:

> Mark from Lincoln wrote:
> > Is this file named "mny4.surfplace" legitimate? Should I open or save it? I'm
> > using MS Money 2005, which I've been running for a couple of years without
> > this popping up. Now Money won't run, presumably until I open this file.
>
> When I Google "mny4.surfplace" I don't get any hits, which is
> suspicious. Although you may wish to post your question in the Money
> newsgroup (microsoft.public.money), it would be wise to do the normal
> scanning for malware:
>
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> You can also submit the suspect file to VirusTotal. VirusTotal will
> submit the file to numerous antivirus companies for identification and
> send you a report.
>
> http://www.virustotal.com/
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

 

[Malke]

Re: When I open MS Money I'm prompted to open/save/cancel mny4.sur

Mark from Lincoln wrote:
> Thanks for sending me to the Money forum, which I hadn't found. There I got
> the answer to my question -- it was a corrupted registry entry -- and how to
> fix it at http://support.microsoft.com/kb/917377 . I appreciate your help!

And I appreciate that you took the time to post back with the solution.
Thanks!


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User