Random BSOD, Windows not responding resulting in crashes.

C

Chris_1988_P

Hi,


I am experiencing some stability issues lately with my system.

It all started with my PC randomly crashing resulting in Motherboard LED error messages. Sent GPU, MOBO, CPU for RMA - apparently CPU was faulty so got both MOBO and CPU replaced from B570+5600X to Z590-F+10700K.


After installation of new hardware and clean install of the OS I have started to experience same issue of OS crashing but this time no LED fault messages on MOBO.

I have an updated version of BIOS, all newest drivers along with newsest Windows 20H2 Update.

I realised after investigating Event Viewer that my MINIDUMP files were not being created so I have turned on that option, at the moment unfortunately I have no dump files as PC did not crash yet since then.

PC has been scanned by ESET Internet Security & Malwarebytez for any malware but nothing found.

Did OCCT stress testing on GPU, CPU, POWER - no issues.

Before aquiring new CPU&MOBO I did buy a new PSU just to rule out PSU problems but same issue persisted with new PSU.

MEMTEST on RAM - no issues.

CHKDSK on all drives - no issues.

SFC /scannow - had some files to fix but they were successfuly fixed and the issue persisted afterwards.

also did DISM and no help there.


My current PC specs are as follows:


Intel 10700K @ Stock

Asus Z590-F Motherboard

G-Skill 16GB 3600Mhz CL16 (2x8GB)

Asus RTX 3090 TUF OC 24GB

beQuiet 1000W Modular Bronze PSU


I have read online that some people had similiar issues with System instabilities but no resolutions were found or at least all the recommended ones I have already applied with no luck, here's info from my EventViewer:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 16/03/2021 10:07:36
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: Log Always,Verbose
User: SYSTEM
Computer: DESKTOP-AVDCQ3O
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-03-16T10:07:36.1809697Z" />
<EventRecordID>3209</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-AVDCQ3O</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">340</Data>
<Data Name="BugcheckParameter1">0xffffd38f2be35000</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-FilterManager
Date: 16/03/2021 10:07:36
Event ID: 6
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: DESKTOP-AVDCQ3O
Description:
File System Filter 'npsvctrig' (10.0, ‎2025‎-‎01‎-‎06T02:41:12.000000000Z) has successfully loaded and registered with Filter Manager.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FilterManager" Guid="{f3c5e28e-63f6-49c7-a204-e48a1bc4b09d}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2021-03-16T10:07:36.0365932Z" />
<EventRecordID>3208</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-AVDCQ3O</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FinalStatus">0x0</Data>
<Data Name="DeviceVersionMajor">10</Data>
<Data Name="DeviceVersionMinor">0</Data>
<Data Name="DeviceNameLength">9</Data>
<Data Name="DeviceName">npsvctrig</Data>
<Data Name="DeviceTime">2025-01-06T02:41:12.0000000Z</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-FilterManager
Date: 16/03/2021 10:07:35
Event ID: 6
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: DESKTOP-AVDCQ3O
Description:
File System Filter 'eamonm' (10.0, ‎2020‎-‎10‎-‎09T20:07:48.000000000Z) has successfully loaded and registered with Filter Manager.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FilterManager" Guid="{f3c5e28e-63f6-49c7-a204-e48a1bc4b09d}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2021-03-16T10:07:35.0833164Z" />
<EventRecordID>3207</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-AVDCQ3O</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FinalStatus">0x0</Data>
<Data Name="DeviceVersionMajor">10</Data>
<Data Name="DeviceVersionMinor">0</Data>
<Data Name="DeviceNameLength">6</Data>
<Data Name="DeviceName">eamonm</Data>
<Data Name="DeviceTime">2020-10-09T20:07:48.0000000Z</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-FilterManager
Date: 16/03/2021 10:07:35
Event ID: 6
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: DESKTOP-AVDCQ3O
Description:
File System Filter 'FileCrypt' (10.0, ‎2002‎-‎03‎-‎01T11:12:42.000000000Z) has successfully loaded and registered with Filter Manager.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FilterManager" Guid="{f3c5e28e-63f6-49c7-a204-e48a1bc4b09d}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2021-03-16T10:07:35.0726884Z" />
<EventRecordID>3206</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-AVDCQ3O</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FinalStatus">0x0</Data>
<Data Name="DeviceVersionMajor">10</Data>
<Data Name="DeviceVersionMinor">0</Data>
<Data Name="DeviceNameLength">9</Data>
<Data Name="DeviceName">FileCrypt</Data>
<Data Name="DeviceTime">2002-03-01T11:12:42.0000000Z</Data>
</EventData>
</Event>
Log Name: System
Source: volmgr
Date: 16/03/2021 10:07:34
Event ID: 161
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-AVDCQ3O
Description:
The description for Event ID 161 from source volmgr cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\HarddiskVolume3

Element not found

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="volmgr" />
<EventID Qualifiers="49156">161</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-03-16T10:07:34.9702951Z" />
<EventRecordID>3205</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="500" />
<Channel>System</Channel>
<Computer>DESKTOP-AVDCQ3O</Computer>
<Security />
</System>
<EventData>
<Data>\Device\HarddiskVolume3</Data>
<Binary>000000000100000000000000A10004C041000000010000C000000000000000000000000000000000</Binary>
</EventData>
</Event>

I look forward to your advise.

Regards,

Chris

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