J
Julie_954
About once a day, I get an error where my computer completely freezes. As a result, I have to force shut down my computer. I've looked in the reliability log and I found a few errors around the time but not one that reports freezing. I have also attached an event log from around that time. Keep in mind, the report that says power was shut down unexpectedly is due to me force shutting down the computer. I actually have had this problem for over a year and yesterday reinstalled windows to see if it combatted the proble. It didnt as you can see around 5:20pm yesterday I had another freeze happen. Please help!
See error codes below:
Source
Windows
Summary
Hardware error
Date
3/17/2021 5:22 PM
Status
Report sent
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 193
Parameter 1: 810
Parameter 2: ffffa807da19b000
Parameter 3: ffffa807d54aa080
Parameter 4: 1a
OS version: 10_0_19042
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19042.2.0.0.256.48
Locale ID: 1033
Extra information about the problem
Bucket ID: LKD_0x193_DxgkrnlLiveDump:810__ETW_PROFILER_DxgkPollDisplayChildren_DXGADAPTER_EXCLUSIVEACCESS_FLUSHSCHEDULER_dxgkrnl!DxgkPollDisplayChildren_dxgmms2!VidSchWaitForEvents_nt!KeWaitForMultipleObjects_dxgkrnl!DxgCreateLiveDumpWithWdLogs
also, dwm.exe;
stopped responding 3/17/2021 5:21pm
Description
The program dwm.exe version 10.0.19041.508 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 5b8
Start Time: 01d71b5b5292a8ee
Termination Time: 435
Application Path: C:\Windows\System32\dwm.exe
Report Id: ad4fe7d5-3371-4a93-a85b-b353f1d1d8ba
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown
Continue reading...
See error codes below:
Source
Windows
Summary
Hardware error
Date
3/17/2021 5:22 PM
Status
Report sent
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 193
Parameter 1: 810
Parameter 2: ffffa807da19b000
Parameter 3: ffffa807d54aa080
Parameter 4: 1a
OS version: 10_0_19042
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19042.2.0.0.256.48
Locale ID: 1033
Extra information about the problem
Bucket ID: LKD_0x193_DxgkrnlLiveDump:810__ETW_PROFILER_DxgkPollDisplayChildren_DXGADAPTER_EXCLUSIVEACCESS_FLUSHSCHEDULER_dxgkrnl!DxgkPollDisplayChildren_dxgmms2!VidSchWaitForEvents_nt!KeWaitForMultipleObjects_dxgkrnl!DxgCreateLiveDumpWithWdLogs
also, dwm.exe;
stopped responding 3/17/2021 5:21pm
Description
The program dwm.exe version 10.0.19041.508 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 5b8
Start Time: 01d71b5b5292a8ee
Termination Time: 435
Application Path: C:\Windows\System32\dwm.exe
Report Id: ad4fe7d5-3371-4a93-a85b-b353f1d1d8ba
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown
Continue reading...