Photos sent to printer only print a couple cm from the top and bottom of picture

J

JoAiks

A couple days ago one of the computers in our office started sending pictures to the printer incorrectly.

Using the 'print pictures' app from windows (right click picture>select print) some pictures print fine and others only print a couple centimeters from the top and bottom of the picture. It happens on multiple printers and only on that specific computer. I have contacted Xerox and they gave us a driver to try that didn't work. Any help with this would be appreciated.

Thanks!e47268be-98aa-4437-bdf2-18adda58ae9c?upload=true.jpg

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