blue screen frequently with Netwtw10.sys / DRIVER_IRQL_NOT_LESS_OR_EQUAL

B

billybob5463

starting about a month ago, I blue screened once a week with this driver (intel wireless network) with the error from the subject. as of late it has gotten worse and now causes multiples per day. I have completely reset this PC (cleaned drive / installed fresh copy of windows 10). I have updated the intel drivers as well.






  • Surface model: Surface Book 3 Model 1899 i7
  • Version Information
    • SAM: 10.204.139.0
    • UEFI: 9.102.140.0
    • Touch driver: 4.0.211.139
    • Wi-Fi driver: 22.30.0.11

is there a place I can upload the mini dump? here's a snippet in case it helps:


[COLOR=rgba(30, 30, 30, 1)]Netwtw10+0x32383e:
fffff800`31c4383e 837e1400 cmp dword ptr [rsi+14h],0 ds:00000000`00000014=????????
Resetting default scope

STACK_TEXT:
fffffc02`2002ebf8 fffff800`29c07b69 : 00000000`0000000a 00000000`00000014 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffffc02`2002ec00 fffff800`29c03e69 : 00000000`00000005 00000000`00000019 fffffc02`2002ed70 fffff800`3192f28e : nt!KiBugCheckDispatch+0x69
fffffc02`2002ed40 fffff800`31c4383e : 00000000`c0010015 fffff800`31a882c6 ffff9f0a`e339d810 ffff9f0a`e8f60000 : nt!KiPageFault+0x469
fffffc02`2002eed0 00000000`c0010015 : fffff800`31a882c6 ffff9f0a`e339d810 ffff9f0a`e8f60000 00000000`000000c1 : Netwtw10+0x32383e
fffffc02`2002eed8 fffff800`31a882c6 : ffff9f0a`e339d810 ffff9f0a`e8f60000 00000000`000000c1 fffff800`319c40a4 : 0xc0010015
fffffc02`2002eee0 ffff9f0a`e339d810 : ffff9f0a`e8f60000 00000000`000000c1 fffff800`319c40a4 00000000`00000048 : Netwtw10+0x1682c6
fffffc02`2002eee8 ffff9f0a`e8f60000 : 00000000`000000c1 fffff800`319c40a4 00000000`00000048 ffff9f0a`e8f60000 : 0xffff9f0a`e339d810
fffffc02`2002eef0 00000000`000000c1 : fffff800`319c40a4 00000000`00000048 ffff9f0a`e8f60000 ffff9f0a`e5ac5200 : 0xffff9f0a`e8f60000
fffffc02`2002eef8 fffff800`319c40a4 : 00000000`00000048 ffff9f0a`e8f60000 ffff9f0a`e5ac5200 fffff800`3196ee5a : 0xc1
fffffc02`2002ef00 00000000`00000048 : ffff9f0a`e8f60000 ffff9f0a`e5ac5200 fffff800`3196ee5a ffff9f0a`e5a771a0 : Netwtw10+0xa40a4
fffffc02`2002ef08 ffff9f0a`e8f60000 : ffff9f0a`e5ac5200 fffff800`3196ee5a ffff9f0a`e5a771a0 ffff9f0a`e40de820 : 0x48
fffffc02`2002ef10 ffff9f0a`e5ac5200 : fffff800`3196ee5a ffff9f0a`e5a771a0 ffff9f0a`e40de820 00000000`00000000 : 0xffff9f0a`e8f60000
fffffc02`2002ef18 fffff800`3196ee5a : ffff9f0a`e5a771a0 ffff9f0a`e40de820 00000000`00000000 ffff9f0a`e417bb98 : 0xffff9f0a`e5ac5200
fffffc02`2002ef20 ffff9f0a`e5a771a0 : ffff9f0a`e40de820 00000000`00000000 ffff9f0a`e417bb98 ffff9f0a`e418b008 : Netwtw10+0x4ee5a
fffffc02`2002ef28 ffff9f0a`e40de820 : 00000000`00000000 ffff9f0a`e417bb98 ffff9f0a`e418b008 00000000`00000048 : 0xffff9f0a`e5a771a0
fffffc02`2002ef30 00000000`00000000 : ffff9f0a`e417bb98 ffff9f0a`e418b008 00000000`00000048 ffff9f0a`e8f60000 : 0xffff9f0a`e40de820


SYMBOL_NAME: Netwtw10+32383e

MODULE_NAME: [/COLOR][COLOR=rgba(0, 0, 255, 1)]Netwtw10

[/COLOR][COLOR=rgba(30, 30, 30, 1)]IMAGE_NAME: Netwtw10.sys

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 32383e

FAILURE_BUCKET_ID: AV_Netwtw10!unknown_function

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {b8600f3f-a45d-5743-f89e-8e6782dd78a0}

Followup: MachineOwner
---------

[/COLOR]

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