DRIVER_POWER_STATE_FAILURE (9f) usbccgp.sys crashing on browser use

[MichaelMc2]

Hello,


I'm new to this debugging, and I checked some other posts but the commands that I find don't seem to work, so I'm not sure what I can do....


My system crashes at random, the screen just goes black and you can still hear the tasks are running but they freeze up later.


Could anyone give me a clue where the issue is?


Thank you very much!





[COLOR=rgba(30, 30, 30, 1)]1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffde0f57dad060, Physical Device Object of the stack
Arg3: ffff9e0b1522f810, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffde0f596be920, The blocked IRP

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 5436

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 5464

Key : Analysis.Init.CPU.mSec
Value: 328

Key : Analysis.Init.Elapsed.mSec
Value: 10925

Key : Analysis.Memory.CommitPeak.Mb
Value: 83

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


BUGCHECK_CODE: 9f

BUGCHECK_P1: 3

BUGCHECK_P2: ffffde0f57dad060

BUGCHECK_P3: ffff9e0b1522f810

BUGCHECK_P4: ffffde0f596be920

DRVPOWERSTATE_SUBCODE: 3

DRIVER_OBJECT: [/COLOR][COLOR=rgba(0, 0, 255, 1)]ffffde0f57f77660

[/COLOR][COLOR=rgba(30, 30, 30, 1)]IMAGE_NAME: usbccgp.sys

MODULE_NAME: [/COLOR][COLOR=rgba(0, 0, 255, 1)]usbccgp

[/COLOR][COLOR=rgba(30, 30, 30, 1)]FAULTING_MODULE: fffff807344a0000 [/COLOR][COLOR=rgba(0, 0, 255, 1)]usbccgp

[/COLOR][COLOR=rgba(30, 30, 30, 1)]BLACKBOXBSD: 1 ([/COLOR][COLOR=rgba(0, 0, 255, 1)]!blackboxbsd[/COLOR][COLOR=rgba(30, 30, 30, 1)])


BLACKBOXNTFS: 1 ([/COLOR][COLOR=rgba(0, 0, 255, 1)]!blackboxntfs[/COLOR][COLOR=rgba(30, 30, 30, 1)])


BLACKBOXPNP: 1 ([/COLOR][COLOR=rgba(0, 0, 255, 1)]!blackboxpnp[/COLOR][COLOR=rgba(30, 30, 30, 1)])


BLACKBOXWINLOGON: 1

PROCESS_NAME: System

STACK_TEXT:
ffff9e0b`1522f7d8 fffff807`2015f487 : 00000000`0000009f 00000000`00000003 ffffde0f`57dad060 ffff9e0b`1522f810 : nt!KeBugCheckEx
ffff9e0b`1522f7e0 fffff807`2015f3a1 : ffffde0f`596c11e8 00000000`00000000 ffffde0f`655291f0 00000000`00000000 : nt!PopIrpWatchdogBugcheck+0xdf
ffff9e0b`1522f850 fffff807`1fe44f12 : ffffde0f`596c1220 ffffa081`0efe2180 ffffa081`0efe2180 ffffde0f`00000002 : nt!PopIrpWatchdog+0x31
ffff9e0b`1522f8a0 fffff807`1fe06eed : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`0060e489 : nt!KiProcessExpiredTimerList+0x172
ffff9e0b`1522f990 fffff807`1fff95ee : 00000000`00000000 ffffa081`0efe2180 ffffa081`0efed340 ffffde0f`5f585080 : nt!KiRetireDpcList+0x5dd
ffff9e0b`1522fc20 00000000`00000000 : ffff9e0b`15230000 ffff9e0b`15229000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x9F_3_IMAGE_usbccgp.sys

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {2240478d-2a07-44ce-f277-d13120a9d2d6}

Followup: MachineOwner[/COLOR]

Continue reading...