Windows Mixed Reality: Bluescreen, Drivers, and Event Logs

[Nine_Zoo]

Yesterday, my Lenovo Explorer headset started bluescreening about five seconds after botting up. When I checked the windows mixed reality portal, it threw up Error Codes 7-7 and 7-1. I use no extension cables, and so far have deleted and re-downloaded my USB 3.0 and HoloLens Drivers


After every bluescreen, there were the following critical errors in my Event Viewer




- <Event xmlns="

http://schemas.microsoft.com/win/2004/08/events/event

">
- <System>
<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />
<EventID>10110</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>64</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2021-03-23T02:34:39.1692946Z" />
<EventRecordID>1079</EventRecordID>
<Correlation />
<Execution ProcessID="856" ThreadID="968" />
<Channel>System</Channel>
<Computer>Unit-001</Computer>
<Security UserID="S-1-5-18" />
</System>
- <UserData>
- <UMDFHostProblem xmlns="

http://www.microsoft.com/DriverFrameworks/UserMode/Event

">
<LifetimeId>{da88d687-61f0-49b4-b9a1-2214ca188aa8}</LifetimeId>
<Problem>8</Problem>
<DetectedBy>2</DetectedBy>
<ActiveOperation>0</ActiveOperation>
<ExitCode>3762834756</ExitCode>
<Message>0</Message>
<Status>4294967295</Status>
</UMDFHostProblem>
</UserData>

</Event>


- <Event xmlns="

http://schemas.microsoft.com/win/2004/08/events/event

">
- <System>
<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />
<EventID>10111</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>64</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2021-03-23T02:34:39.8098917Z" />
<EventRecordID>1080</EventRecordID>
<Correlation />
<Execution ProcessID="856" ThreadID="968" />
<Channel>System</Channel>
<Computer>Unit-001</Computer>
<Security UserID="S-1-5-18" />
</System>
- <UserData>
- <UmdfDeviceOffline xmlns="

http://www.microsoft.com/DriverFrameworks/UserMode/Event

">
<LifetimeId>{da88d687-61f0-49b4-b9a1-2214ca188aa8}</LifetimeId>
<FriendlyName>HoloLens Sensors</FriendlyName>
<Location>0000.0014.0000.019.001.000.000.000.000</Location>
<InstanceId>USB\VID_045E&PID_0659&MI_04\7&1E66924&1&0004</InstanceId>
<RestartCount>5</RestartCount>
</UmdfDeviceOffline>
</UserData>
</Event>

I use an MSI GF72VR 7RF laptop, and a Lenovo Explorer VR headset.

Continue reading...