Problems with new Webcam LifeCam HD-3000

A

agh55

Hi, I'm helping a friend who has an issue with his recently purchased LifeCam HD-3000. When using Zoom and I'm the host, his picture on my screen his perfect, on his screen his image is broken up in to vertical lines.


I don't know if this is any help, but on the Icon that is downloaded to the desktop on one one of the tabs, there is an error message;

COOD 3704, cant run previous paragraph


He is running windows 10 version 2004

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