My Laptop is not recognizing my Brother Printer on my network. Every other laptop/device can access the IP address besides the laptop that I need it

J

Jschwa70

I have a Brother HL-L6200DW installed on my personal laptop running windows 10. I just spent an hour with a level 5 brother technician trying to figure out why my personal laptop (which has been running this printer for ~6 months) will no longer recognize it. We checked the latest windows updates, McAfee and Windows defender etc and nothing is pointing to why it's not recognizing the printer. My work laptop and phone both can connect and print to the printer and all are on the same network.

Continue reading...
 
Back
Top Bottom