U
ulisescarrillo
hi, i have an MSI gf63 thin 85c laptop, i recently had a windows 10 update and after that, my build in microphone stopped working. in settings > system> device>sound the input shows the mic but the test your microphone bar is not moving and the volume setting is all the way up tp 100, when i hit start test, the highest value was 0%, also i verified settings>privacy>microphone and is allowed as well, is set to on.
i went to additional device properties settings>system>sound>device properties>additional device properties, and on advace tab i unchecked the enable audio enhancements, did not work either,
went to update and security>trouble shoot and run the troubleshooter on the microphone and the troubleshooter could not find the issue, i checked the drivers and they were up to date, so i gave up, suddenly the next day mi microphone was working, and a week later, i have the same issue. please help me guys , the device description is Realtek High Definition Audio, hardware lds >HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1462127E&REV_1002
the driver version>6.0.1.8603 the driver key>{4d36e96c-e325-11ce-bfc1-08002be10318}\0002
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i went to additional device properties settings>system>sound>device properties>additional device properties, and on advace tab i unchecked the enable audio enhancements, did not work either,
went to update and security>trouble shoot and run the troubleshooter on the microphone and the troubleshooter could not find the issue, i checked the drivers and they were up to date, so i gave up, suddenly the next day mi microphone was working, and a week later, i have the same issue. please help me guys , the device description is Realtek High Definition Audio, hardware lds >HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1462127E&REV_1002
the driver version>6.0.1.8603 the driver key>{4d36e96c-e325-11ce-bfc1-08002be10318}\0002
Continue reading...