Win 10 home to Pro upgrade from store issue.

R

RobertHamel2

This is annoying can someone point me in the right direction, my vitals are here.


OS Name Microsoft Windows 10 Home

Version 10.0.19042 Build 19042

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name LAPTOP-2CELH6V1

System Manufacturer ASUSTeK COMPUTER INC.

System Model VivoBook_ASUSLaptop X712DA_M712DA

System Type x64-based PC

System SKU

Processor AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx, 2300 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. X712DA.303, 3/31/2020

SMBIOS Version 3.2

Embedded Controller Version 255.255

BIOS Mode UEFI


Upgrade windows home to 10 pro, I just purchased this laptop new. Downloads from store, the first time, did not install completely, now after reset, will not install at all and gives me this error code,0xc004f050 can someone help. laptop was activated .





BaseBoard Manufacturer ASUSTeK COMPUTER INC.

BaseBoard Product X712DA

BaseBoard Version 1.0

Platform Role Mobile

Secure Boot State On

PCR7 Configuration Binding Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume1

Locale United States

Hardware Abstraction Layer Version = "10.0.19041.844"

User Name LAPTOP-2CELH6V1\bobbe

Time Zone Eastern Daylight Time

Installed Physical Memory (RAM) 12.0 GB

Total Physical Memory 9.95 GB

Available Physical Memory 4.70 GB

Total Virtual Memory 11.5 GB

Available Virtual Memory 3.59 GB

Page File Space 1.56 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualization-based security Not enabled

Device Encryption Support Reasons for failed automatic device encryption: Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected

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