Windows search in explorer doesn't work properly

T

Tom-y-a

since one of the latest updates of windows 10, search doesn't find keywords inside .pdf-files anymore.

Tried troubleshooting, but finaly get stuck with this troubleshooting report:


Search and Indexing Publisher details

Issues found

Incorrect permissions on Windows Search directoriesIncorrect permissions on Windows Search directories

When permissions on the Windows Search data directories are set incorrectly, the search service might not be able to access or update the computer's search index. This can result in slow searches or incomplete search results. Not fixed Not Fixed

Restore correct permissions on Windows Search directories Completed




Windows Search is not workingWindows Search is not working

You can't enter a search or you get incomplete search results. Fixed Fixed

Restart the Windows Search app. Not run




Potential issues that were checked

Search Filter Host process failedSearch Filter Host process failed

Problems with the Search Filter Host might indicate errors in the Windows Search service, which can cause searches to fail or return incomplete search results. Issue not present

Windows Search service shut down unexpectedlyWindows Search service shut down unexpectedly

When the Windows Search service is forcibly shut down while performing maintenance, searches might fail or return incomplete search results. Issue not present

Windows Search service shut down unexpectedlyWindows Search service shut down unexpectedly

When the Windows Search service is forcibly shut down, searches might fail or return incomplete search results. Issue not present

Windows Search service not runningWindows Search service not running

When the Windows Search service is not running, searches might be slower and you might not be able to find all items. Issue not present

Windows Search service failedWindows Search service failed

Problems with the Windows Search service can cause searches to fail or return incomplete search results. Issue not present

Search Protocol Host process failedSearch Protocol Host process failed

Problems with the Search Protocol Host might indicate errors in the Windows Search service, which can cause searches to fail or return incomplete search results. Issue not present



Issues found Detection details



5 Incorrect permissions on Windows Search directories Not fixed Not Fixed



When permissions on the Windows Search data directories are set incorrectly, the search service might not be able to access or update the computer's search index. This can result in slow searches or incomplete search results.

ErrorData directory permissions

Permissions on Windows Search data directory

Restore correct permissions on Windows Search directories Completed



Restore correct permissions on the Windows Search data directories.



6 Windows Search is not working Fixed Fixed



You can't enter a search or you get incomplete search results.

Restart the Windows Search app. Not run



Reset the Windows Search process (SearchUI.exe), remove any Windows Search cache files and folders and clear any Recent activity.





Potential issues that were checked Detection details



Search Filter Host process failed Issue not present



Problems with the Search Filter Host might indicate errors in the Windows Search service, which can cause searches to fail or return incomplete search results.



Windows Search service shut down unexpectedly Issue not present



When the Windows Search service is forcibly shut down while performing maintenance, searches might fail or return incomplete search results.



Windows Search service shut down unexpectedly Issue not present



When the Windows Search service is forcibly shut down, searches might fail or return incomplete search results.



Windows Search service not running Issue not present



When the Windows Search service is not running, searches might be slower and you might not be able to find all items.



Windows Search service failed Issue not present



Problems with the Windows Search service can cause searches to fail or return incomplete search results.



Search Protocol Host process failed Issue not present



Problems with the Search Protocol Host might indicate errors in the Windows Search service, which can cause searches to fail or return incomplete search results.





Detection details Expand



InformationalDirectory

Windows Search data directory

Directory: C:\ProgramData\Microsoft\Search\Data\



InformationalDirectory

Windows Search data directory

Directory: C:\ProgramData\Microsoft\Search\Data\



InformationalUser-reported problems

Problem Type: FilesMissingProblem

ResourceUsageProblem



InformationalUser-reported problems

Problem Type: FilesMissingProblem

ResourceUsageProblem



Collection information

Computer Name: CRECOCON-02

Windows Version: 10.0

Architecture: x64

Time: 31 March 2021 12:13:53



Publisher details Expand



Search and Indexing

Find and fix problems with Windows Search

Package Version: 1.0

Publisher: Microsoft Windows

Search and Indexing

Find and fix problems with Windows Search

Package Version: 1.0

Publisher: Microsoft Corporation

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