printing 4 x 6 photo prints only top and bottom edges Windows 10

S

SharnPkls

I've been successfully printing 4 x 6 photos on my Epson 2720 printer for 15 months until this week. I use File Explorer in Windows 10, right click the photo and get the print menu with a preview of the photo. The preview shows the entire photo, but the printed photo prints only the top and bottom edges with white space in between.


This printing is from a new box of Epson photo paper. It is the same kind of photo paper I've used before. Epson Software Updater indicates there are no updates.


I've tried different photos with the same result in both landscape and portrait. I've inserted the photo in a Word document and it prints perfectly. An envelope prints perfectly.


I hope someone has a solution. Thanks.

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