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GS-ASUS laptop
I’ve been having problems with my laptop since installing a Windows 10 feature pack last September. It works find during the day and I can switch it on or off using the power button or the lid. However, some mornings the laptop is warm to touch and will not wakeup. There is one flashing LED on the right-side and a second LED if plugged-in. I tried connecting an external monitor and keyboard but the only way start the PC is to hold down the power button to reboot.
Other mornings it wakes up fine either from sleep o hibernation if the battery was low.
Unable to find problem, I reset the PC with the cloud option over Xmas and the PC rebooted with the original Asus apps but it is not in factory state, having updated drivers and Windows elements. Actual status after reset:
Motherboard Product UX430UAR Version 1.0
BIOS Version UX430UAR.308 Date 4/17/2019
Microsoft Windows 10 Home (64-bit) OS Build 10.0.19042
Intel® Core™ i7-8550U CPU @ 1.80GHz
Intel® UHD Graphics 620
Version 27.20.100.9316 Date 2/18/2021
Intel® Display Audio
Version 10.27.0.9 Date 2/25/2020
Realtek Semiconductor Corp.
Version 6.0.8858.1 Date 10/12/2019
Intel® Dual Band Wireless-AC 8265
Version 20.70.21.2 Date 10/1/2021
Since feb the longest period of continuous operation has been 5 days, mostly the laptop crashes the second night after reboot but can fail the same night.
The device manager and INTEL updater report nothing, as does the power troubleshoots. Everything runs well and appears fine during the day. In the system event viewer, there are few warnings when I reboot:
The driver \Driver\WudfRd failed to load for the device ACPI\ACPI0008\2&daba3ff&1.
The driver \Driver\WudfRd failed to load for the device ACPI\INT3400\2&daba3ff&1.
The driver \Driver\WudfRd failed to load for the device USB\VID_04F3&PID_0903\5&13a213fa&0&9.
6000 - BSS missed beacons. This event is info event which is used for debug purposes only
I have refreshed the BIOS (I already had the latest 308), and reinstalled the Intel Serial v30.100.1724.2 and chipset 10.1.1.44 in C:\eSupport\eDriver\Software. I tried disabling FASTboot in power options and BIOS, and disabling “Write caching policy” on SDD, and removing the (depreciated) "Intel® Rapid Storage Technology.
Don't know what else to do, any help appreciated.
Continue reading...
Other mornings it wakes up fine either from sleep o hibernation if the battery was low.
Unable to find problem, I reset the PC with the cloud option over Xmas and the PC rebooted with the original Asus apps but it is not in factory state, having updated drivers and Windows elements. Actual status after reset:
Motherboard Product UX430UAR Version 1.0
BIOS Version UX430UAR.308 Date 4/17/2019
Microsoft Windows 10 Home (64-bit) OS Build 10.0.19042
Intel® Core™ i7-8550U CPU @ 1.80GHz
Intel® UHD Graphics 620
Version 27.20.100.9316 Date 2/18/2021
Intel® Display Audio
Version 10.27.0.9 Date 2/25/2020
Realtek Semiconductor Corp.
Version 6.0.8858.1 Date 10/12/2019
Intel® Dual Band Wireless-AC 8265
Version 20.70.21.2 Date 10/1/2021
Since feb the longest period of continuous operation has been 5 days, mostly the laptop crashes the second night after reboot but can fail the same night.
The device manager and INTEL updater report nothing, as does the power troubleshoots. Everything runs well and appears fine during the day. In the system event viewer, there are few warnings when I reboot:
The driver \Driver\WudfRd failed to load for the device ACPI\ACPI0008\2&daba3ff&1.
The driver \Driver\WudfRd failed to load for the device ACPI\INT3400\2&daba3ff&1.
The driver \Driver\WudfRd failed to load for the device USB\VID_04F3&PID_0903\5&13a213fa&0&9.
6000 - BSS missed beacons. This event is info event which is used for debug purposes only
I have refreshed the BIOS (I already had the latest 308), and reinstalled the Intel Serial v30.100.1724.2 and chipset 10.1.1.44 in C:\eSupport\eDriver\Software. I tried disabling FASTboot in power options and BIOS, and disabling “Write caching policy” on SDD, and removing the (depreciated) "Intel® Rapid Storage Technology.
Don't know what else to do, any help appreciated.
Continue reading...