B
BrunoImbrizi
My microphone (2- USB PnP Audio Device) was working just fine until recently, now the volume is very low.
In Sound Settings > Input > Device Properties > Volume if I press on Start Test and speak straight into the microphone I get '[COLOR=rgba(215, 57, 0, 1)]The highest value we saw was 3 percent[/COLOR]'. For comparison, if I switch to the laptop built in microphone (Realtek Audio) and run the same test, the result is 'The highest value we saw was 100 percent'.
I don't have the numbers on the same test before the problem started, but the device used to work fine on apps such as Zoom and OBS Studio. Now the recording sounds as if I am 2 metres away from the microphone.
The plug-and-play microphone is an Yanmai SF-777 USB Condenser Microphone for PC/Laptop.
Here's what I have already tried:
More info:
I cannot say when the problem started because I haven't used the microphone in a while. For sure Windows Updates were installed in the interval. I'm not sure rolling back a few months worth of updates is a viable solution, so I haven't tried that.
There is a strange message 'Device not migrated' on Device Manager > Audio inputs and outputs > Events (screenshot below). Not sure if this is related to the problem or not.
Any other suggestions to get the microphone working loud and clear again?
Continue reading...
In Sound Settings > Input > Device Properties > Volume if I press on Start Test and speak straight into the microphone I get '[COLOR=rgba(215, 57, 0, 1)]The highest value we saw was 3 percent[/COLOR]'. For comparison, if I switch to the laptop built in microphone (Realtek Audio) and run the same test, the result is 'The highest value we saw was 100 percent'.
I don't have the numbers on the same test before the problem started, but the device used to work fine on apps such as Zoom and OBS Studio. Now the recording sounds as if I am 2 metres away from the microphone.
The plug-and-play microphone is an Yanmai SF-777 USB Condenser Microphone for PC/Laptop.
Here's what I have already tried:
- Device Manager > Sound, video and game controllers > USB PnP Audio Device > Uninstall device then Reset the PC = No change.
- Device Manager > Sound, video and game controllers > USB PnP Audio Device > Update driver = The best drivers for your device are already installed.
- Sound Control Panel > Recording >Microphone Properties > Levels > Default value is 83. Dragging it up to 100 results in a mild improvement = 'The highest value we saw was 19 percent' = Still very quiet.
- Sound Control Panel > Recording >Microphone Properties > Levels > Some forums mention a 'Boost' slider on this page, but I don't have that option.
- Sound Control Panel > Recording >Microphone Properties > Advanced > Uncheck Allow applications to take exclusive control of this device = No change.
- Plugging the microphone to other USB ports = No change.
- Plugging the microphone to a different device (MacBook Air) = It worked just fine, loud and clear.
More info:
I cannot say when the problem started because I haven't used the microphone in a while. For sure Windows Updates were installed in the interval. I'm not sure rolling back a few months worth of updates is a viable solution, so I haven't tried that.
There is a strange message 'Device not migrated' on Device Manager > Audio inputs and outputs > Events (screenshot below). Not sure if this is related to the problem or not.
Any other suggestions to get the microphone working loud and clear again?
Continue reading...