A
a6shooter
On a Win10 PC (Winver 1909 (bld 18363.1256)) I tried to update to 20H2. The installation progressed to the restart point, and then the computer froze (white circling dots stopped moving) when the ACER pre-bios logo screen appeared. I uninstalled all devices except mouse & keyboard and restarted with the power button. It kept freezing upon restarting, until eventually it said "rolling back installation".
I now realize that I had tried to install this same update several months ago, and went thru the usual hoops (disconnect from internet & run an offline update installer, run win10 update troubleshooter, delete old update folders, etc) until I finally gave up. I'm hoping someone can give me a more direct solution.
I'll put the contents of "C:\$Windows.~WS\Sources\Panther\setuperr.log" but please note -- the error log does NOT have today's date, so perhaps no error log was created
OLD LOG FILE:
2021-02-07 14:23:37, Error MOUPG CInstallUI::GetDefaultLanguage(2027): Result = 0x80070002[gle=0x00000002]
2021-02-07 15:18:23, Error MOUPG CSetupManager::GetDUSetupResults(6511): Result = 0x80070490
2021-02-07 15:18:27, Error MOUPG CDlpTask::Cancel(982): Result = 0xC1800104
2021-02-07 15:18:27, Error MOUPG CDlpTask::Cancel(982): Result = 0xC1800104
2021-02-07 15:18:27, Error MOUPG CDlpTask::Cancel(982): Result = 0xC1800104
2021-02-07 15:18:27, Error MOUPG CDlpTask::Cancel(982): Result = 0xC1800104
Continue reading...
I now realize that I had tried to install this same update several months ago, and went thru the usual hoops (disconnect from internet & run an offline update installer, run win10 update troubleshooter, delete old update folders, etc) until I finally gave up. I'm hoping someone can give me a more direct solution.
I'll put the contents of "C:\$Windows.~WS\Sources\Panther\setuperr.log" but please note -- the error log does NOT have today's date, so perhaps no error log was created
OLD LOG FILE:
2021-02-07 14:23:37, Error MOUPG CInstallUI::GetDefaultLanguage(2027): Result = 0x80070002[gle=0x00000002]
2021-02-07 15:18:23, Error MOUPG CSetupManager::GetDUSetupResults(6511): Result = 0x80070490
2021-02-07 15:18:27, Error MOUPG CDlpTask::Cancel(982): Result = 0xC1800104
2021-02-07 15:18:27, Error MOUPG CDlpTask::Cancel(982): Result = 0xC1800104
2021-02-07 15:18:27, Error MOUPG CDlpTask::Cancel(982): Result = 0xC1800104
2021-02-07 15:18:27, Error MOUPG CDlpTask::Cancel(982): Result = 0xC1800104
Continue reading...