BSOD irql_not_less_or_equal when playing videogames - Issues with cpuz149_x64.sys and ntoskrnl.exe

H

HystericMuse

My PC is relatively new, and isn't bad at running games. Until recently I've had repeated blue screens when running my games, even at lower settings, and knowing that I'm not overclocking or overheating the PC whatsoever. I don't know what the issue is, I've scoured the web for an answer for so long now. It either involves cpuz149_x64.sys or ntoskrnl.exe, and is a driver issue. Though I don't know how to update the drivers at all for those. There doesn't seem to be a straight answer, and by checking files or scanning my hardware there is seemingly nothing wrong with this PC at all.

It runs fine off of a game, and can handle things fine usually - However for whatever reason a game can only run for 20 minutes at a time before a BSOD rears it's head.


Here are the two crash reports in case they are needed.


[COLOR=rgba(17, 17, 17, 1)]On Tue 06/04/2021 15:15:41 your computer crashed or a problem was reported
crash dump file: C:\windows\MEMORY.DMP
This was probably caused by the following module: [COLOR=rgba(17, 17, 17, 1)]cpuz149_x64.sys[/COLOR] (cpuz149_x64+0x4395)
Bugcheck code: 0xA (0x12921FF918, 0xF, 0x1, 0xFFFFF800399F1F27)
Error: [COLOR=rgba(17, 17, 17, 1)]IRQL_NOT_LESS_OR_EQUAL[/COLOR]
file path: C:\windows\temp\cpuz149\cpuz149_x64.sys
product: [COLOR=rgba(17, 17, 17, 1)]CPUID service[/COLOR]
company: [COLOR=rgba(17, 17, 17, 1)]CPUID[/COLOR]
description: CPUID Driver
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: cpuz149_x64.sys (CPUID Driver, CPUID).
Google query: [COLOR=rgba(17, 17, 17, 1)]cpuz149_x64.sys CPUID IRQL_NOT_LESS_OR_EQUAL[/COLOR]

On Tue 06/04/2021 14:23:39 your computer crashed or a problem was reported
crash dump file: C:\windows\Minidump\040621-6328-01.dmp
This was probably caused by the following module: [COLOR=rgba(17, 17, 17, 1)]ntoskrnl.exe[/COLOR] (nt+0x3F5DB0)
Bugcheck code: 0xA (0x552C1FF958, 0xF, 0x1, 0xFFFFF8011CDF1F27)
Error: [COLOR=rgba(17, 17, 17, 1)]IRQL_NOT_LESS_OR_EQUAL[/COLOR]
file path: C:\windows\system32\ntoskrnl.exe
product: [COLOR=rgba(17, 17, 17, 1)]Microsoft® Windows® Operating System[/COLOR]
company: [COLOR=rgba(17, 17, 17, 1)]Microsoft Corporation[/COLOR]
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. [/COLOR]

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