Computer starts freezing and then restarts by itself (Kernel-Power 41 Bugcheck 80)

L

Lorenzo Lanari

Goodmorning,
my computer has started having this problem since a couple of weeks now. At first it starts freezing but the audio keeps going, then also the audio stops and finally it restarts by itself.

First time it happened i was just watching youtube on a monitor and twitch on the secondo monitor. Then i found out that it sistematically happens while starting Need For Speed Heat. The game can't even start. Yesterday it happend while playing WoW and watching youtube on the second screen.
Here is yesterday's error, all the other are the same.

Nome registro: System

Origine: Microsoft-Windows-Kernel-Power

Data: 06/04/2021 23:50:33

ID evento: 41

Categoria attività:(63)

Livello: Critico

Parole chiave: (70368744177664),(2)

Utente: SYSTEM

Computer: DESKTOP-8ORIVDD

Descrizione:

Riavvio del sistema senza un regolare arresto. Questo errore può essere causato da un'interruzione, un arresto anomalo o un'interruzione dell'alimentazione imprevista del sistema.


XML evento:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>8</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2021-04-06T21:50:33.8989142Z" />

<EventRecordID>42518</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>DESKTOP-8ORIVDD</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="BugcheckCode">80</Data>

<Data Name="BugcheckParameter1">0xffffab020501e00a</Data>

<Data Name="BugcheckParameter2">0x2</Data>

<Data Name="BugcheckParameter3">0xfffff8033c3fcbdb</Data>

<Data Name="BugcheckParameter4">0x2</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

<Data Name="CsEntryScenarioInstanceIdV2">0</Data>

<Data Name="LongPowerButtonPressDetected">false</Data>

</EventData>

</Event>


In addition, by watching at logs i found out that i often get this error when powering on the PC but with all 0s values.


Nome registro: System

Origine: Microsoft-Windows-Kernel-Power

Data: 06/04/2021 21:59:57

ID evento: 41

Categoria attività:(63)

Livello: Critico

Parole chiave: (70368744177664),(2)

Utente: SYSTEM

Computer: DESKTOP-8ORIVDD

Descrizione:

Riavvio del sistema senza un regolare arresto. Questo errore può essere causato da un'interruzione, un arresto anomalo o un'interruzione dell'alimentazione imprevista del sistema.

XML evento:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>8</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2021-04-06T19:59:57.0767529Z" />

<EventRecordID>42239</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>DESKTOP-8ORIVDD</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">6</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">3221225684</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">5</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

<Data Name="CsEntryScenarioInstanceIdV2">0</Data>

<Data Name="LongPowerButtonPressDetected">false</Data>

</EventData>

</Event>


I tried running some stress tests like powerMAX (all good), prime95 all good and also windows ram tests and no error. Now i'll try with testmem and see if that could be the problem. Any idea on what is causing the error?
Thank you kindly

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