S
STZ123
Hi,
i just finished building my new computer with an Asus Rog strix X570 F Gaming Mainboard, RTX 3060 MSI graphic card and a Ryzen 5950x CPU. I have some very strange sound problems which so far nobody can solve.
When I start Itunes and scroll thePlaylist up and down the sound crackles and makes noises. This effect does not appear when I run Itunes only just after booting. But when I run a Game, OBS or some other programms the crackling gets worse. In these situations I even experience crackling sound without even scrolling in Itunes. The problem appears only by moving my mouse in a game or in other programms. As i said before it gets worse the more programms I run or the more performance I need.
The fun part is that I cannot record these noises with OBS or other programs. I can only hear the noises on my headphone and my USB 2.1 sound system. I have not tried the optical slot yet but I will do this next weekend.
Friends told me that it could have something to do with the performace of the GPU, which then is disturbing the on-board-sound-card of the mainboard. So I tried a soundlbaster sound card today, hoping that the problem would disppear, which it didnt. I just made it worse and I had crackling sound all the time.
Another friend told me to run LatencyMon and post the record here. You will find it below. I already made all updates possible to Windows and Drivers. Already reinstalled audi driver but nothing seems to work. I will try a BIOS Update tomorrow.
Does anyone have an idea how to solve my issue?
Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:03:49 (h:mm:ss) on all processors.
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: EVA11
OS version: Windows 10, 10.0, version 2009, build: 19042 (x64)
Hardware: System Product Name, System manufacturer
CPU: AuthenticAMD AMD Ryzen 9 5950X 16-Core Processor
Logical processors: 32
Processor groups: 1
RAM: 65445 MB total
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 340 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 976,101711
Average measured interrupt to process latency (µs): 19,116466
Highest measured interrupt to DPC latency (µs): 211,409551
Average measured interrupt to DPC latency (µs): 8,783451
_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 709,910
Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation
Highest reported total ISR routine time (%): 0,002893
Driver with highest ISR total time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation
Total time spent in ISRs (%) 0,003080
ISR count (execution time <250 µs): 43454
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 3
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 1362,630
Driver with highest DPC routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Highest reported total DPC routine time (%): 0,006327
Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Total time spent in DPCs (%) 0,016880
DPC count (execution time <250 µs): 181226
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 11
DPC count (execution time 1000-2000 µs): 2
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: discord.exe
Total number of hard pagefaults 128
Hard pagefault count of hardest hit process: 49
Number of processes hit: 14
Continue reading...
i just finished building my new computer with an Asus Rog strix X570 F Gaming Mainboard, RTX 3060 MSI graphic card and a Ryzen 5950x CPU. I have some very strange sound problems which so far nobody can solve.
When I start Itunes and scroll thePlaylist up and down the sound crackles and makes noises. This effect does not appear when I run Itunes only just after booting. But when I run a Game, OBS or some other programms the crackling gets worse. In these situations I even experience crackling sound without even scrolling in Itunes. The problem appears only by moving my mouse in a game or in other programms. As i said before it gets worse the more programms I run or the more performance I need.
The fun part is that I cannot record these noises with OBS or other programs. I can only hear the noises on my headphone and my USB 2.1 sound system. I have not tried the optical slot yet but I will do this next weekend.
Friends told me that it could have something to do with the performace of the GPU, which then is disturbing the on-board-sound-card of the mainboard. So I tried a soundlbaster sound card today, hoping that the problem would disppear, which it didnt. I just made it worse and I had crackling sound all the time.
Another friend told me to run LatencyMon and post the record here. You will find it below. I already made all updates possible to Windows and Drivers. Already reinstalled audi driver but nothing seems to work. I will try a BIOS Update tomorrow.
Does anyone have an idea how to solve my issue?
Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:03:49 (h:mm:ss) on all processors.
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: EVA11
OS version: Windows 10, 10.0, version 2009, build: 19042 (x64)
Hardware: System Product Name, System manufacturer
CPU: AuthenticAMD AMD Ryzen 9 5950X 16-Core Processor
Logical processors: 32
Processor groups: 1
RAM: 65445 MB total
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 340 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 976,101711
Average measured interrupt to process latency (µs): 19,116466
Highest measured interrupt to DPC latency (µs): 211,409551
Average measured interrupt to DPC latency (µs): 8,783451
_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 709,910
Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation
Highest reported total ISR routine time (%): 0,002893
Driver with highest ISR total time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation
Total time spent in ISRs (%) 0,003080
ISR count (execution time <250 µs): 43454
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 3
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 1362,630
Driver with highest DPC routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Highest reported total DPC routine time (%): 0,006327
Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Total time spent in DPCs (%) 0,016880
DPC count (execution time <250 µs): 181226
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 11
DPC count (execution time 1000-2000 µs): 2
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: discord.exe
Total number of hard pagefaults 128
Hard pagefault count of hardest hit process: 49
Number of processes hit: 14
Continue reading...