Windows Hello Face setup stuck on-screen "Make sure your face is centered in the frame"

[Gigi_k]

I had already set up the windows hello face log in before but it stopped working so I recently removed it and tried to set it up again. When I tried this, the screen kept getting being stuck on "Make sure your face is centered in the frame". There was no option other than the "Cancel" button. I read some other forums and made sure my system was up to date, reinstalled the camera on the device manager, restarted my laptop a couple of times. I really don't know what to do at this point. Please help!



My laptop is a Dell XPS-15 9575

Running on a Windows 10, Version 1909 OS build 18363

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