Word not responding

G

GaryEv

I have a large doc that I am working on and it keep hanging. then comes back.

here is the info from Diag

any help is welcome.



Microsoft Word



Description

Faulting Application Path: C:\Program Files\Microsoft Office\root\Office16\WINWORD.EXE

Creation Time: 4/11/2021 11:35:19 AM

Problem: Stopped responding and was closed

Status: Report sent



Problem signature

Problem Event Name: AppHangB1

Application Name: WINWORD.EXE

Application Version: 16.0.13901.20336

Application Timestamp: 6065c55e

Hang Signature: dc99

Hang Type: 134217728



Extra information about the problem

Bucket ID: 29f5a4d3f8adcc7d5adef6cc6b15c5bd (1936256247646242237)



here is more from Diag


Microsoft Word



Description

Faulting Application Path: C:\Program Files\Microsoft Office\root\Office16\WINWORD.EXE

Creation Time: 1/14/2021 1:57:37 PM

Problem: Stopped working

Status: Report sent



Problem signature

Problem Event Name: APPCRASH

Application Name: WINWORD.EXE

Application Version: 16.0.13530.20316

Application Timestamp: 5ff1bdd3

Fault Module Name: wwlib.dll

Fault Module Version: 16.0.13530.20198

Fault Module Timestamp: 5fdc6c54

Exception Code: c0000005

Exception Offset: 0000000000276c4d



Extra information about the problem

Bucket ID: 152390d8a226324f00ecca9a48ef4426 (1219572363107976230)

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