Random restart from User32, event 1074

[StephenoErmon]

My computer restarts randomly. Looking at the events, I found this is caused by user32


The process C:\WINDOWS\system32\shutdown.exe (DESKTOP-442H1OG) has initiated the restart of computer DESKTOP-442H1OG on behalf of user DESKTOP-442H1OG\light for the following reason: No title for this reason could be found

Reason Code: 0x800000ff

Shutdown Type: restart

Comment:



<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="User32" Guid="{b0aa8734-56f7-41cc-b2f4-de228e98b946}" EventSourceName="User32" />

<EventID Qualifiers="32768">1074</EventID>

<Version>0</Version>

<Level>4</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2021-04-11T22:46:39.8986715Z" />

<EventRecordID>15308</EventRecordID>

<Correlation />

<Execution ProcessID="772" ThreadID="1548" />

<Channel>System</Channel>

<Computer>DESKTOP-442H1OG</Computer>

<Security UserID="S-1-5-21-1258443999-3138952152-1899505544-1001" />

</System>

- <EventData>

<Data Name="param1">C:\WINDOWS\system32\shutdown.exe (DESKTOP-442H1OG)</Data>

<Data Name="param2">DESKTOP-442H1OG</Data>

<Data Name="param3">No title for this reason could be found</Data>

<Data Name="param4">0x800000ff</Data>

<Data Name="param5">restart</Data>

<Data Name="param6" />

<Data Name="param7">DESKTOP-442H1OG\light</Data>

</EventData>

</Event>



I would like to understand


(1) How to find the reason for the restart

(2) How to prevent this from happening


Any help will be appreciated.

Continue reading...