password recovery

M

MargaretLawrence4

My brother passed away and I inherited his laptop. It is a Dell laptop with Vista Windows. When I open it it says enter password (which I do not know) the clue is name of a cat. I have tried every name of cats he has owned but none work. It won't let me do a single thing without the password, so I cannot go to any files to see if he made a recovery disc. There is a flash drive attached to the side, but without password I still cannot see anything. I am sure there are pictures of him I would love to have. Can any one help me. I own an Acer Chromebook with no CD or DVD drive, so I cannot make a recovery disc (which I do not know how to do). Can someone help me? I will be so thankful. Could I take to computer repair shop, do you think they could help.



Thank You So Much.

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