J
JoeWellman1
Hi, I'm Joe and I can't figure out this computer problem.
History:
I put together a computer for a friend myself.
Hardware is Ryzen 3400g, MSI X 570 Gaming Edge wifi, new HDD, no graphics card. I did not have a license for windows and was expecting the watermark or something.
During the install process I did not create a partition and let windows do whatever it wanted with that. The version I chose was Windows Home. I did this yesterday.
Problems:
1. Wifi adaptor on mobo doesn't show. I've tried various repairs and I can get it to show up temporarily but as if on a random timer, it dissapears again, like mid browsing.
2. Went to cat5 cable which reads there's an internet connection if cat5 is there when the computer boots up. if i plug it in, nothing is read. Regardless, I get no internet despite the internet working on other devices.
3. Attempts to install device driver fail. Attempts to diagnose problems via various means fail. If there's a status bar, its 50/50 the status will not move forward... forever.
4. Attempts to shut down these programs fail until task manager.
5. Task manager never closes. I can't X out of it.
6. When I then go to reset the PC, via windows menu, it waits to reset forever. I can only hard reset it.
7. in device manager, under "other devices", "sm bus manager" and "unknown device" have code 28.
Attempted fix/diagnosis:
fresh install of windows twice from different created thumb boot drives
chkdsk shows no problems
updated bios on motherboard
device manager says everythings working correctly besides problem 7.
Plea:
Please help!
Thank you.
Continue reading...
History:
I put together a computer for a friend myself.
Hardware is Ryzen 3400g, MSI X 570 Gaming Edge wifi, new HDD, no graphics card. I did not have a license for windows and was expecting the watermark or something.
During the install process I did not create a partition and let windows do whatever it wanted with that. The version I chose was Windows Home. I did this yesterday.
Problems:
1. Wifi adaptor on mobo doesn't show. I've tried various repairs and I can get it to show up temporarily but as if on a random timer, it dissapears again, like mid browsing.
2. Went to cat5 cable which reads there's an internet connection if cat5 is there when the computer boots up. if i plug it in, nothing is read. Regardless, I get no internet despite the internet working on other devices.
3. Attempts to install device driver fail. Attempts to diagnose problems via various means fail. If there's a status bar, its 50/50 the status will not move forward... forever.
4. Attempts to shut down these programs fail until task manager.
5. Task manager never closes. I can't X out of it.
6. When I then go to reset the PC, via windows menu, it waits to reset forever. I can only hard reset it.
7. in device manager, under "other devices", "sm bus manager" and "unknown device" have code 28.
Attempted fix/diagnosis:
fresh install of windows twice from different created thumb boot drives
chkdsk shows no problems
updated bios on motherboard
device manager says everythings working correctly besides problem 7.
Plea:
Please help!
Thank you.
Continue reading...