ASUS VivoBook wifi has become much slower than other household laptops/devices and don't know why. Help!

[puxlightsinthegristleworth]

[COLOR=rgba(20, 20, 20, 1)]I bought a ASUS VivoBook for my daughter for xmas it seemed to working fine. She uses it for gaming, Minecraft and Roblox. In the last week though it has become incredibly slow. I checked the wifi speed with an online test (fast.com) and it was 2.4 mbps and with my work laptop, same wifi, it is around 19 mbps.

I have done a full scan using Norton antivirus and found nothing.

I have turned off Norton but it makes no difference.

I have used the troubleshoot on Network settings and nothing.[/COLOR]


I have tried a 'clean boot' it made no difference.


[COLOR=rgba(20, 20, 20, 1)]I also tried this reset[/COLOR]

Press Windows Key + X.
Click on Command prompt (Admin).
Type the following commands, and hit Enter after each command:
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
netsh winsock reset and press Enter
netsh int ip reset and press Enter
ipconfig /release and press Enter
ipconfig /renew and press Enter
ipconfig /flushdns and press Enter

Nothing has improved the speed.


[COLOR=rgba(20, 20, 20, 1)]Any advice would be greatly appreciated.[/COLOR]

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