R
Rodrigo Baganha
Hello, i wanna start off by saying im not the most tech savvy guy around so i hope i dont miss anything important and make everything clear.
This whole thing started when my laptop bsod a some days ago, i noticed it never lasted long before it started doing it, ive gotten thus far 2 diferent error codes, the one being more common "system service exception" and the other "memory management", this one not as common and i think it happened due to me doing something specific, not sure what tho.
Ive never had any bsod in this laptop before and it did seem to happen in a rather random way. It seemed fine last time i used it. I didnt download anything lately, i mostly use it to watch streams/videos or be on discord. There was a new version in the updates (20h2) but anytime i tried to transfer it, it just bsod. I've noticed its a lot slower as well, booting, opening files etc.
Anything i tried to troubleshoot the issue has, for the most part, resulted in a blue screen: chkdsk, sfc scan, updates. The computer staying on for a while just bsods eventually, and if you try to do something on it, it just does it faster. The most intriging thing for me however tho is anything i do once the laptop boots doesnt matter once i restart it or shut it down, ive deleted files, tried to start in safe mode, it always boots with regular windows, same files still available. Ive tried to reset the pc from the recovery menu in settings but again it just booted up the same way, i tried to reset it from the boot menu twice but it canceled the reset both times, it did at around 3%. Tried to open the cmd from the boot menu as well, but it only resulted in a reset from the laptop.
I tried to take out the drive and format it in another pc however, i believe the drive is built-in the laptop (acer aspire 1 a114-32) so its impossible for me to reach it, saw some guides but they never seem to get to the drive either. Booted up windows installer from a usb drive and to my surprise it actually worked. Unfortunately i wasnt able to format the disk or install windows (not enough space left), wasnt able to format or delete partitions either.
At this point im running out of ideas on what to do, anything i try in the os, it doesnt matter since itll either just bsod or not save whatever i do once i restart it. I cant access the hardware, and other means like the installer have proved to be unsucessful as well.
If anyone has any ideas on how to help please feel free to post.
Thank you for your time.
Continue reading...
This whole thing started when my laptop bsod a some days ago, i noticed it never lasted long before it started doing it, ive gotten thus far 2 diferent error codes, the one being more common "system service exception" and the other "memory management", this one not as common and i think it happened due to me doing something specific, not sure what tho.
Ive never had any bsod in this laptop before and it did seem to happen in a rather random way. It seemed fine last time i used it. I didnt download anything lately, i mostly use it to watch streams/videos or be on discord. There was a new version in the updates (20h2) but anytime i tried to transfer it, it just bsod. I've noticed its a lot slower as well, booting, opening files etc.
Anything i tried to troubleshoot the issue has, for the most part, resulted in a blue screen: chkdsk, sfc scan, updates. The computer staying on for a while just bsods eventually, and if you try to do something on it, it just does it faster. The most intriging thing for me however tho is anything i do once the laptop boots doesnt matter once i restart it or shut it down, ive deleted files, tried to start in safe mode, it always boots with regular windows, same files still available. Ive tried to reset the pc from the recovery menu in settings but again it just booted up the same way, i tried to reset it from the boot menu twice but it canceled the reset both times, it did at around 3%. Tried to open the cmd from the boot menu as well, but it only resulted in a reset from the laptop.
I tried to take out the drive and format it in another pc however, i believe the drive is built-in the laptop (acer aspire 1 a114-32) so its impossible for me to reach it, saw some guides but they never seem to get to the drive either. Booted up windows installer from a usb drive and to my surprise it actually worked. Unfortunately i wasnt able to format the disk or install windows (not enough space left), wasnt able to format or delete partitions either.
At this point im running out of ideas on what to do, anything i try in the os, it doesnt matter since itll either just bsod or not save whatever i do once i restart it. I cant access the hardware, and other means like the installer have proved to be unsucessful as well.
If anyone has any ideas on how to help please feel free to post.
Thank you for your time.
Continue reading...