Windows 7 enterprise 32-bit activation

K

KEITH WILK

I have a windows 7 enterprise 32-bit installation asking for activation even though it's been activated and I've been using the laptop for over 5 years (of course activation now failed). I called MS tech support and gave them my installation ID and they gave me a confirmation code, we verified both entries several times yet when I hit "next" I get an activation window that says, "the confirmation ID you entered is not the confirmation ID you received. Please retype your confirmation ID"

Any thoughts? The entries are correct as stated...

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