I can't open start up menu



Hello, can someone help me I can't open windows start up menu and other apps that is displayed in the task bar, I can open those in desktop like Chrome and microsoft edge, in the taskbar there are apps I can't open and the icon is invisible and when I tap them it says class not registered on top it says Explorer.EXE something like that. This is a other person account the main one doesn't have these problems, every other accounts have this problem. Thankyou in advance !!!!

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