Connect standby = not supported | Laptop turns off as soon as I unplug it from the power adapter | Does not turn on without AC adapter

L

leah321

I have an Acer Aspire E5-574 laptop which I have been using for almost 4 years.Today when I tried to switch on my laptop it did not turn on, I tried connecting it to the AC adapter but the charging indicator did not even turn on. I took my adapter to a shop and they gave me a new one. My laptop turns on when connected to the new adapter, battery percentage shows 98% but as soon as I unplug the AC adapter, my laptop turns off.I uploaded both my battery and energy reports here: Battery reports - Google Drive

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