Backup to USB keeps defaulting back to previous settings

J

JulieinMN

I have a 6-month-old HP laptop and have had endless problems getting it to permanently accept my backup settings. I want to save only my documents folder, and I want it saved onto a USB drive. None of the settings stick. My only thought is the system is designed to prefer something other than that (maybe it prefers icloud subscriptions?).One of the issues that keeps defaulting back is "back up these folders" and "exclude these folders."The past few days, the issue is that backup settings keep reverting to "forever" and so every time I turn on the laptop, it has an alert that there is no mor

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