Printer problem

[cathy]

I'm having a problem installing my printer software from updates....even
uninstalled and reinstalled and still my computer does not recognize my
printer....i get the error message that the drivers did not install.....HELP!

 

[Andrew Murray]

cathy wrote:
> I'm having a problem installing my printer software from updates....even
> uninstalled and reinstalled and still my computer does not recognize my
> printer....i get the error message that the drivers did not install.....HELP!

It's advisable not to install any device drivers from Microsoft/Windows
Update go to the printer manufacturer's web site and download the
drivers/software from there.

 

[realcestmoi]

Hi there,

Not totally corect: if the device is a Microsoft device you can download
from WU)

Best regards,
Michel Denie

"Andrew Murray" <admuray@NOSPAMiinet.net.au> wrote in message
news:%23ammds%23UIHA.5300@TK2MSFTNGP03.phx.gbl...
> cathy wrote:
>> I'm having a problem installing my printer software from updates....even
>> uninstalled and reinstalled and still my computer does not recognize my
>> printer....i get the error message that the drivers did not
>> install.....HELP!
>
> It's advisable not to install any device drivers from Microsoft/Windows
> Update go to the printer manufacturer's web site and download the
> drivers/software from there.