Connecting to VPN from Win10 unsuccessful

L

leweex95

I have been trying to connect to my company's VPN for days in vain now. I haven't used a VPN on my Windows 10 laptop before. I added the new VPN connection to Settings - Network & Internet - VPN: provided the server name, VPN type (L2TP/IPSec with pre-shared key), pre-shared key, type of sign-in info (username and password), and the username and password I was given. When trying to connect, I get the following error message which I don't understand since all my colleagues are using the same VPN without trouble: The network connection between your computer and the VPN server could not be e

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