Blue screen error windows 7

J

jenniferdaniera

I have been having trouble with my laptop. There is blue screen error without any reason. I have not been using my laptop for quite a while but when I want to use it, there is the blue screen error. I'm trying to follow the instruction to fix it but I've been in start up setting loop without being able to use the safe mode. There is not much I can do if I cannot start the laptop. There has not been any update or installation. There is also no advanced option. I can only open the start up setting but unable to use any of the option. Please help. Thank you

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