Warranty on faulty Wireless Keyboard 3050

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Pam S B

I have tried to find out who can help with a faulty wireless keyboard 3050 - despite searching for days how to email or talk to someone the only number I could find was Microsoft Aust 132058 - which was a very annoying process - so I picked what was the more correct options to speak to a person and it only directs you on line to lodge a support request - I tried this and it was not working when I put in PC Accessories then no other options listed and it just say Step 1 Product and support type is required???So I rang again and spoke to a person in support who to be honest was not interested at

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