Incomplete Remediation for a Trojan located in HardiskVolumeShadowCopy

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salt64

When attempting to run a complete disk backup using Backup and Restore (Windows 7) on a Win 10 64-bit OS, there is a notification: Check your backup operation did not complete successfully because the file contains a virus or potentially unwanted software. 0X800700E1. Three different security scans, including Windows Security and newly-downloaded MS Security Scanner find no current threats on the system, but Windows Security Protection History shows Incomplete Remediation for a Trojan located at file: \Device\HardiskVolumeShadowCopy7\[file name]. I'm unable to find this location on the

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