cancel subscription

P

palawashasofi

I want to cancel my subscription, i agreed to the free trial for month and without any further confirmation i was charged for a whole year of subscription which i would like to cancel. I have tried to contact serval ways including the microsoft vitual agent however when I enter my contact details it comes with a message that reads" something went wrong from our side, try again later" I have tired for hours and I get the same message can someone help how can I contact microsoft am very dissatisfied with the service.

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