Laptop not reading CDs/DVDs on external player

[nickgoodman1]

I have a Pavilion laptop with Windows 10 that has worked with my external CD/DVD player/burner for two years. Suddenly it is not reading the media on the disc and saying that they are blank when they are pre-recorded. I have tried this on several discs and one other external CD player but still no luck. The drive says its up to date and working properly but it just won't read the media. What should I do?

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