System Failure: Stop error Reason Code: 0x805000f

J

Jamie

I have a windows small business sever 2003 service pack 2 that is rebooting
almost daily.

It reboots around 5-6am almost every morning. There is no backups or
scheduled tasks running at this time or user activity. The server would be at
its least active time. The UPS logs show nothing strange but the problem has
only been occuring the last month or so.

All that is recorded in the event viewer is:

Event ID: 1076

The reason supplied by user DOMAIN\Administrator for the last unexpected
shutdown of this computer is: System Failure: Stop error
Reason Code: 0x805000f
Bug ID:
Bugcheck String: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)
Comment: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)

and

Event ID 1003

Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3
00000000, parameter4 00000000.

and

Event ID 1001

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f
(0x00000008, 0x80042000, 0x00000000, 0x00000000). A dump was saved in:
C:\WINDOWS\MEMORY.DMP.



How can I find the cause of the reboots and stop them?
 
R

Ryan Hanisco

Hi Jamie,

Have you looked at:

http://support.microsoft.com/kb/937455

--
Ryan Hanisco
MCSE, MCTS: SQL 2005, Project+
http://www.techsterity.com
Chicago, IL

Remember: Marking helpful answers helps everyone find the info they need
quickly.


"Jamie" wrote:

> I have a windows small business sever 2003 service pack 2 that is rebooting
> almost daily.
>
> It reboots around 5-6am almost every morning. There is no backups or
> scheduled tasks running at this time or user activity. The server would be at
> its least active time. The UPS logs show nothing strange but the problem has
> only been occuring the last month or so.
>
> All that is recorded in the event viewer is:
>
> Event ID: 1076
>
> The reason supplied by user DOMAIN\Administrator for the last unexpected
> shutdown of this computer is: System Failure: Stop error
> Reason Code: 0x805000f
> Bug ID:
> Bugcheck String: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)
> Comment: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)
>
> and
>
> Event ID 1003
>
> Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3
> 00000000, parameter4 00000000.
>
> and
>
> Event ID 1001
>
> The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f
> (0x00000008, 0x80042000, 0x00000000, 0x00000000). A dump was saved in:
> C:\WINDOWS\MEMORY.DMP.
>
>
>
> How can I find the cause of the reboots and stop them?
>
>
 
J

Jamie

My stop errors do not match any of those in that KB article though, do you
think it could be related?

"Ryan Hanisco" wrote:

> Hi Jamie,
>
> Have you looked at:
>
> http://support.microsoft.com/kb/937455
>
> --
> Ryan Hanisco
> MCSE, MCTS: SQL 2005, Project+
> http://www.techsterity.com
> Chicago, IL
>
> Remember: Marking helpful answers helps everyone find the info they need
> quickly.
>
>
> "Jamie" wrote:
>
> > I have a windows small business sever 2003 service pack 2 that is rebooting
> > almost daily.
> >
> > It reboots around 5-6am almost every morning. There is no backups or
> > scheduled tasks running at this time or user activity. The server would be at
> > its least active time. The UPS logs show nothing strange but the problem has
> > only been occuring the last month or so.
> >
> > All that is recorded in the event viewer is:
> >
> > Event ID: 1076
> >
> > The reason supplied by user DOMAIN\Administrator for the last unexpected
> > shutdown of this computer is: System Failure: Stop error
> > Reason Code: 0x805000f
> > Bug ID:
> > Bugcheck String: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)
> > Comment: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)
> >
> > and
> >
> > Event ID 1003
> >
> > Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3
> > 00000000, parameter4 00000000.
> >
> > and
> >
> > Event ID 1001
> >
> > The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f
> > (0x00000008, 0x80042000, 0x00000000, 0x00000000). A dump was saved in:
> > C:\WINDOWS\MEMORY.DMP.
> >
> >
> >
> > How can I find the cause of the reboots and stop them?
> >
> >
 
R

Robert L. \(MS-MVP\)

You may want to use Bugcheck Analysis to troubleshoot. These links may help.

Server shutdown unexpected with ...Recently, the server has been shutdown
unexpected with different Reason Code: 0x806000c, 0x8000005 and 0x805000f.
He doesn’t remember any thing change. ...
www.chicagotech.net/netforums/viewtopic.php?p=4255

Troubleshooting Windows Event IDEvent ID 1054 - Windows cannot obtain
the domain controller name for your computer network. Event ID 1056 - DHCP
has no credentials configured Event ID 1076 ...
www.chicagotech.net/wineventid.htm



--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Jamie" <jamie@ictservices.com.au> wrote in message
news:876C279C-91E0-49AE-9F66-ADBE7B062437@microsoft.com...
>I have a windows small business sever 2003 service pack 2 that is rebooting
> almost daily.
>
> It reboots around 5-6am almost every morning. There is no backups or
> scheduled tasks running at this time or user activity. The server would be
> at
> its least active time. The UPS logs show nothing strange but the problem
> has
> only been occuring the last month or so.
>
> All that is recorded in the event viewer is:
>
> Event ID: 1076
>
> The reason supplied by user DOMAIN\Administrator for the last unexpected
> shutdown of this computer is: System Failure: Stop error
> Reason Code: 0x805000f
> Bug ID:
> Bugcheck String: 0x0000007f (0x00000008, 0x80042000, 0x00000000,
> 0x00000000)
> Comment: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)
>
> and
>
> Event ID 1003
>
> Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3
> 00000000, parameter4 00000000.
>
> and
>
> Event ID 1001
>
> The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f
> (0x00000008, 0x80042000, 0x00000000, 0x00000000). A dump was saved in:
> C:\WINDOWS\MEMORY.DMP.
>
>
>
> How can I find the cause of the reboots and stop them?
>
>
 
R

Ryan Hanisco

Jamie,

The reboot error that the article references the same. I was hoping you
would see the other parameters elsewhere for an exact match. It is possible
that those addresses will vary with the error.

I would follow up with MS on the hotfix as often they will have internal
articles that have far more detail associated with the patches.
--
Ryan Hanisco
MCSE, MCTS: SQL 2005, Project+
http://www.techsterity.com
Chicago, IL

Remember: Marking helpful answers helps everyone find the info they need
quickly.


"Jamie" wrote:

> My stop errors do not match any of those in that KB article though, do you
> think it could be related?
>
> "Ryan Hanisco" wrote:
>
> > Hi Jamie,
> >
> > Have you looked at:
> >
> > http://support.microsoft.com/kb/937455
> >
> > --
> > Ryan Hanisco
> > MCSE, MCTS: SQL 2005, Project+
> > http://www.techsterity.com
> > Chicago, IL
> >
> > Remember: Marking helpful answers helps everyone find the info they need
> > quickly.
> >
> >
> > "Jamie" wrote:
> >
> > > I have a windows small business sever 2003 service pack 2 that is rebooting
> > > almost daily.
> > >
> > > It reboots around 5-6am almost every morning. There is no backups or
> > > scheduled tasks running at this time or user activity. The server would be at
> > > its least active time. The UPS logs show nothing strange but the problem has
> > > only been occuring the last month or so.
> > >
> > > All that is recorded in the event viewer is:
> > >
> > > Event ID: 1076
> > >
> > > The reason supplied by user DOMAIN\Administrator for the last unexpected
> > > shutdown of this computer is: System Failure: Stop error
> > > Reason Code: 0x805000f
> > > Bug ID:
> > > Bugcheck String: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)
> > > Comment: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)
> > >
> > > and
> > >
> > > Event ID 1003
> > >
> > > Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3
> > > 00000000, parameter4 00000000.
> > >
> > > and
> > >
> > > Event ID 1001
> > >
> > > The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f
> > > (0x00000008, 0x80042000, 0x00000000, 0x00000000). A dump was saved in:
> > > C:\WINDOWS\MEMORY.DMP.
> > >
> > >
> > >
> > > How can I find the cause of the reboots and stop them?
> > >
> > >
 
J

Jamie

While the stop reason code seems to be the same the bugcheck strings and
error codes appear to be different. I will try to request the patch anyway.

"Ryan Hanisco" wrote:

> Jamie,
>
> The reboot error that the article references the same. I was hoping you
> would see the other parameters elsewhere for an exact match. It is possible
> that those addresses will vary with the error.
>
> I would follow up with MS on the hotfix as often they will have internal
> articles that have far more detail associated with the patches.
> --
> Ryan Hanisco
> MCSE, MCTS: SQL 2005, Project+
> http://www.techsterity.com
> Chicago, IL
>
> Remember: Marking helpful answers helps everyone find the info they need
> quickly.
>
>
> "Jamie" wrote:
>
> > My stop errors do not match any of those in that KB article though, do you
> > think it could be related?
> >
> > "Ryan Hanisco" wrote:
> >
> > > Hi Jamie,
> > >
> > > Have you looked at:
> > >
> > > http://support.microsoft.com/kb/937455
> > >
> > > --
> > > Ryan Hanisco
> > > MCSE, MCTS: SQL 2005, Project+
> > > http://www.techsterity.com
> > > Chicago, IL
> > >
> > > Remember: Marking helpful answers helps everyone find the info they need
> > > quickly.
> > >
> > >
> > > "Jamie" wrote:
> > >
> > > > I have a windows small business sever 2003 service pack 2 that is rebooting
> > > > almost daily.
> > > >
> > > > It reboots around 5-6am almost every morning. There is no backups or
> > > > scheduled tasks running at this time or user activity. The server would be at
> > > > its least active time. The UPS logs show nothing strange but the problem has
> > > > only been occuring the last month or so.
> > > >
> > > > All that is recorded in the event viewer is:
> > > >
> > > > Event ID: 1076
> > > >
> > > > The reason supplied by user DOMAIN\Administrator for the last unexpected
> > > > shutdown of this computer is: System Failure: Stop error
> > > > Reason Code: 0x805000f
> > > > Bug ID:
> > > > Bugcheck String: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)
> > > > Comment: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)
> > > >
> > > > and
> > > >
> > > > Event ID 1003
> > > >
> > > > Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3
> > > > 00000000, parameter4 00000000.
> > > >
> > > > and
> > > >
> > > > Event ID 1001
> > > >
> > > > The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f
> > > > (0x00000008, 0x80042000, 0x00000000, 0x00000000). A dump was saved in:
> > > > C:\WINDOWS\MEMORY.DMP.
> > > >
> > > >
> > > >
> > > > How can I find the cause of the reboots and stop them?
> > > >
> > > >
 
J

Jamie

The problems reported in that thread seem similar but also referencing the
patch linked to above that doesn't perfectly match the error codes but I will
install the bugcheck analysis as suggested. If I create the bugcheck log
should I post it back in this forum for analysis or on the chicagotech forums?

The second link does not seem to have any match to the problem at all.

Cheers


"Robert L. (MS-MVP)" wrote:

> You may want to use Bugcheck Analysis to troubleshoot. These links may help.
>
> Server shutdown unexpected with ...Recently, the server has been shutdown
> unexpected with different Reason Code: 0x806000c, 0x8000005 and 0x805000f.
> He doesn’t remember any thing change. ...
> www.chicagotech.net/netforums/viewtopic.php?p=4255
>
> Troubleshooting Windows Event IDEvent ID 1054 - Windows cannot obtain
> the domain controller name for your computer network. Event ID 1056 - DHCP
> has no credentials configured Event ID 1076 ...
> www.chicagotech.net/wineventid.htm
>
>
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "Jamie" <jamie@ictservices.com.au> wrote in message
> news:876C279C-91E0-49AE-9F66-ADBE7B062437@microsoft.com...
> >I have a windows small business sever 2003 service pack 2 that is rebooting
> > almost daily.
> >
> > It reboots around 5-6am almost every morning. There is no backups or
> > scheduled tasks running at this time or user activity. The server would be
> > at
> > its least active time. The UPS logs show nothing strange but the problem
> > has
> > only been occuring the last month or so.
> >
> > All that is recorded in the event viewer is:
> >
> > Event ID: 1076
> >
> > The reason supplied by user DOMAIN\Administrator for the last unexpected
> > shutdown of this computer is: System Failure: Stop error
> > Reason Code: 0x805000f
> > Bug ID:
> > Bugcheck String: 0x0000007f (0x00000008, 0x80042000, 0x00000000,
> > 0x00000000)
> > Comment: 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)
> >
> > and
> >
> > Event ID 1003
> >
> > Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3
> > 00000000, parameter4 00000000.
> >
> > and
> >
> > Event ID 1001
> >
> > The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f
> > (0x00000008, 0x80042000, 0x00000000, 0x00000000). A dump was saved in:
> > C:\WINDOWS\MEMORY.DMP.
> >
> >
> >
> > How can I find the cause of the reboots and stop them?
> >
> >

>
>
 
M

Meinolf Weber

Hello KevinM,

Please describe your own problem in detail with OS service packs etc. Also
post error messages and event viewer entries if exist.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


> Did you ever find a solution to this problem as this is the closest
> I've seen it described to almost the identical situation we have here?
>
> http://forums.techarena.in
>
 
N

Newell White

"Meinolf Weber" wrote:

> Hello KevinM,
>
> Please describe your own problem in detail with OS service packs etc. Also
> post error messages and event viewer entries if exist.
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and confers
> no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
>
> > Did you ever find a solution to this problem as this is the closest
> > I've seen it described to almost the identical situation we have here?
> >
> > http://forums.techarena.in
> >

>

Suspect this is some kind of publicity drive for forums.techarena.in or
KevinM - I have seen numerous threads of this type in the last week or 2:

Poster: Unknown Content: blank

Poster: A.Newman Content: blah blah / view thread xxx at
forums.techarena.in / view A.Newman profile at forums.techarena.in
--
Regards,
Newell White
 

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