Log On Gone Haywire

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Old_hand

[I'm using my newer pc for this question] My Desktop has reverted to the basic blue background, and I cannot get "Personalization" to work. I can still get to the Internet, but the Repair facilities [sfc, Health, etc. on Command Prompt] don't work. Would downloading a new copy of Win 10 help? I really don't want to invest in a new pc if the works are still O.K..

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