Movies & TV app dropping frames every 3-4 minutes when playing downloaded movies

M

Mage00

Hello, I'm getting a disturbing skip/stutter in the Movies & TV app under Windows 11 when playing back downloaded content. These are 720p downloads purchased from Microsoft (Alita: Battle Angel, etc.), being played back at 4K resolution on an LG television in full-screen mode. The host machine is relatively new with an NVidia RTX 2080 video card. Playback is normal for 2 or 3 or 4 minutes; then, there is a noticeable skip. I'd say around 200 milliseconds worth of frames gets dropped.I also notice a dip in Task Manager's 3D chart, coinciding with the skip:Troubleshooting step

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