Windows 10 PC Can Ping IP address of Network Copier, but cannot see or access a simple shared file folder

[Gustercoot]

I purchased two identical refurbished Windows 10 Dell PC's at basically the same time (days apart). They are part of a workgroup in my small office that are all connected through a router, large switch and wired. This group of computers has existed for 10 plus years and each time I replace one, I have had NO issues like I am about to describe. There is a Toshiba 3450C Copier on the network with a static IP address of 192.168.0.83 that contains a share folder that we use to scan documents to. We can then access the shared folder from a simple shortcut on our desktop and retrieve the scans. W

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