My keyboard a and mouse won’t work after I reset my pc

M

maxRapheal

I have recently reset my pc it went through all the updates and downloading windows fine but when I needed to fill in the information about what my time zone is and the stuff like that my keyboard and mouse won’t work even though they are on I have tried a lot of things start up repair which said failed uninstall updates which says we ran into a problem and done start up settings and safe mode nothing is working my pc is pretty much broken since I can’t do anything on it the mouse and keyboard only work when it’s on the troubleshoot menu I have watched some videos about fixing it on the comman

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