A
AlanDenton3
My Dell Optiplex 7010 with Windows 10 won't detect either the built-in DVD ROM drive or the external drive I bought to replace it. The external drive appears in the "Devices and Printers" section of the Control Panel, but neither drive shows up in "This PC." The driver for both drives appear in the Device Manager but are disabled with the error message "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)." There are no other drivers installed for either disk drive, and the installed driver is the latest one. I've removed it a
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