Cannot turn on Realtime Protection button and/or Controlled Folder Access button; will not engage

L

L-Boogey

My disc burning software program won't recognize my PC's optical drive. I'm unable to burn any discs because it will only "burn" to Image Viewer instead.Their software guide says that its apps might be blocked by Windows 10 ransomware protection, so turn on Controlled Folder Access to see; but the on/off button is disabled. Controlled Folder Access requires turning on "real-time protection" but it's on/off button is also disabled.How do I make sure that my burning software's access is not blocked?

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