A
AltagraciaPujols
Hello. Dell laptop Device name XXXXXXXXXXXProcessor Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz 1.90 GHz Installed RAM 8.00 GB Device ID D7B6E943-7FBB-478C-92C3-CE67E342F93F Product ID 00330-80000-00000-AA592 System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points Paid for the upgrade to make use of Remote Desktop.Your Microsoft order #4059260522Upgrade went without a hitch.User is an Administrator and in the allowed to use by name.When attempting to log in the RD App Your Credentials did not work. Logon attempt failed.From a windows 10 box
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